ejeyakumar

If withInPerson signing is enabled, are the "email.activate" emails sent out?

0 votes

I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers. I'm wondering if these emails will also be sent out to the signers if I configure withInPerson to true (when I generate the signing package). I'd prefer if these emails were not sent to them for a better user experience, but I still need them for the remote option.


Reply to: If withInPerson signing is enabled, are the "email.activate" emails sent out?

1 votes

Hi ejeyakumar,

 

There's a setting in your account "Disable InPerson Activation Email" which determines whether to send out the activation email when in-person signing scenario. Just need to contact our support team ([email protected]) and ask to turn on this feature.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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