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Trying to save signed docs on our server.  Looping through the doc collection, Content is null with code bellow:

  //retrieve signed package from one span
            var pkg =…

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I successfully uploaded a test Document in my SandBox to replace the standard acceptance that goes with the Document for Signature. What I end up with is 2 "Electronic Disclosures and Signatures Consent" Documents. Do I need to delete…
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Hello, I'm trying to understand the difference between CreatePackage and CreatePackageOneStep in the .Net SDK. I've come across examples where each is being used but there doesn't appear to be a difference in how they are being used.
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    Hi, Scenario - existing C# code which has been working perfectly for about 1 year. Using this call to ESL --> client.FieldSummaryService.GetFieldSummary(pkgId); This was returning a list of fields in the custom .PDF document we…
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    Hi,

    We are thinking of embedding the Package Designer view in our web app. Our app's main content width causes the Designer view to display in a "mobile" fashion when embedded in an iframe, as the width is less than 1200px,…

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    Hello Support,

    We are using .NET sdk for designer view. 
    but, when user implementing designing view, every time he has to place signature on document and send e-sign email.

    so, my question is that do you…

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    I am using the designer functionality in our application. The application uses angualrjs framework and ng-include functionality from the angularjs framework. The ng-include will either launch the HTML with iframe for the document designer…
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    Hi there I'm just starting out with eSignLive and running through the .NET SDK samples. All the sample code I've tested so far executes fine except for the URL created for the Designer View. I tried for both the New and Classic views but…
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    Hi,

      I use the Designer (transaction/{package_id}/design) in an iFrame in our WebApp.

      It shows correctly, but I would like to remove the button "Send to Sign" at the top right.

      I've seen…

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    Hi, I'm looking at the designer https://developer.esignlive.com/guides/feature-guides/designer/. The designer enable you the modify the signer and add signatures. I would like to be able to get a similar URL but to allow my users/clients…
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    If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.

    But if I…

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    I have code that follows which I have used to setup delegation for various users.  All of the sudden users no longer have delegated access and using the code reports it setup delegation but it doesn't work.  We have a main…

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    In our software we generate a package in the background then display an IFrame to the URL created with the package from the .net SDK. Right now I have only seen this in your sandbox. If you sign the package normally everything works fine…
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    Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the…
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    I'm looking for information on the declined process. When a signer declines a document, what happens in the system? Does the signer status get updated or is this at a package level? What happens to the package? Is it still considered "SENT…
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    Hello, How I can capture the decline reason, if the user decline to sign the package. Thanks, Nehme
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    I saw an earlier post indicating that Bounce events are not accessible through the API. Can this be confirmed? If so, is there a suggested way to deal with this through code in the scenario that the listening service is offline at the…
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    Hello Haris, Is their a way we can deactivate link send to consumer if role no longer exists . Thanks, Navya.
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    Hi team, A datepicker field, normally looked like below in JSON, where the "pattern" field represents the format:
    {
      "name": "",
      "type": "INPUT",
      "binding": null,
      "validation": {
        "errorMessage": "",
        "required"…
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    Hi friends,

    I have an issue with signing data from the web interface. DatePicker fails on open and I can`t select date.
    Javascript error "TypeError: Cannot read properties of null (reading 'length')";

    I using…

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    I looked in the docs and the API but this was not immediately obvious if this function existed so question: I can specify a bound field Date, that gets filled in by eSignLive with the date that the user signs. However the date format…
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    We have PDF forms in our system that contain "Date" areas. Some of these Date areas contain a single line for which the Date would be placed above. We have other forms where the Date area was pre-populated with the Forward Slash…

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    Is there a way to customize what the user sees under the fields and types options in the designer? Basically, is there a way to turn off the mobile signature option in the type menu and the unbound fields (text box, check box, radio button…
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    Hello, Is there a way to add some customization to the email that comes from eSign live to notify people that they need to sign a package? These signers are using our application which generates these packages automatically, and we're…
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    Would it be possible to change or customize an email that is sent to signers at the end of signing ceremony. And how?