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Can I create packages programmatically using the same sender email address? And then show the designer view with that same sender email address in multiple browsers? Thanks Colleen
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We have been able to use the Bulk Invite Sender Tool to bulk provision users.  Is there a way once someone is created in OneSpan that I can programmatically assign their role within a subaccount.

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we have our application as front end to eSignLive system. we use SDK 11 to interact with eSignLive. i'm trying to see signing ceremony in correct application culture. During user creation I have set user language like this if (ci…
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Hi, I'm having issues setting the expiration date to null. These are the functions I'm calling: EslClient eslClient = getEslClient(companyId); PackageId pkgId = new PackageId(packageId); DocumentPackage dp = eslClient.GetPackage(pkgId);…
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Hello, I am using iframe to sign a document, after the sign complete, how i can forward the user to another page in my website? Thanks
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Hi! I am having trouble when placing the signature tab location. Here is my code Signature signHere = SignatureBuilder .SignatureFor(signer.Email) .OnPage(Convert.ToInt32(pageNumber) - 1) .AtPosition(45, 424) …
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I am seeing a possible bug where I am creating a package with 1 document, 1 signer, and 1 signature. When creating the package, I give the signature a unique name using the
.WithName(string signatureName)
method. Then, when I…
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Hi Silanis team- I cannot find any documentation on the unit of measure used for the Signature block position (X,Y) and dimensions (Height,Width). Is it pixels? Points? Inches? Also, if anyone knows/remembers-- we are currently using…
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Customer: I am doing some testing with the SignDocuments method on the EslClient. I have noticed that SignDocuments fails and returns a 500 server response if I first sign as the signer, and then try to use the SignDocuments method for…
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Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException. Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found…
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I have setup a sandbox environment for v11 and tried out the SignDocuments() for a signer. However, I’m getting this error:
An unhandled exception of type 'Silanis.ESL.SDK.EslException' occurred in Silanis.ESL.dll
Additional…
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I use your example to test your API. ........ SignerBuilder.NewSignerWithEmail(email1) .WithFirstName("dejan") .WithLastName("lukic") .WithTitle("Pack title") ) ....... Signer receives email as Reviewer instead as a Signer. How to…
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when signer clicked on the 'Click to Sign" , the status changes to 'Accepted', even when he click "Cancel", it is still Accept
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Hello, What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error. Thanks, Nehme
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How would I find out if a signer has signed/opted out/declined using the .net API?
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We are integrating ESignLive with our ASP MVC site. I don't think this issue is specific to .NET, but I'm not sure where else to post it (sorry if it belongs in a different forum). Our application generates a signer url like this:
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Hello, I'm trying to change a signer using .Net API's as below. The code runs perfectly but not sure if the change happened at eSignLive side or not.When the new signer try to access the document he gets an unexpected error. Can you…
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Hi Team,

I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it.

Is there any way to exclude …

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I am able to insert the Signature and Initials programmatically using .NET SDK . Do you have any example where it shows how to insert “Signing Date” filed using .NET SDK. Thanks, Sumit
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I'm referencing the custom signing ceremony settings, in an attempt to customize the Thank You dialog content. The sample provides JSON settings, but how are these updated for the package? https://docs.esignlive.com/content/c_integrator…
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As specified on this page: http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm?Highlight=customization#Customiz I have applied settings in the code: -------------------------…
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Hi, We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production. Is there any performance update planned in the future? Thanks, …
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We have a client who wants us to send the Invitation Email to begin a signing session to a customer's cell phone as well.  They claim that some of their customers don't have email (!) and only have cell phones, and that their…

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Hello, 
 

I have a scenario where I have a signer that is attached to a package but does not have fields to sign on a document. I am able to generate the url for the signer using this line of code in .NET

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Hi all. Help with the following really appreciated. Below code produces exception: "code":500,"name":"Unhandled Server Error". This exception occurs when uploading PDF with form inputs. Flat PDF (no form inputs) works fine. PDF form…