.NET SDK | OneSpan Community Platform

Topic	Replies	Freshness	Views	Users
Normal topic List of Valid Timezones timezone Is there a table of valid timezone id's that the SDK will accept when creating a new package? We're currently trying with: .WithTimezoneId("America/New_York"); //EST However the package…	5	2 years 10 months ago	113
Normal topic Signers from Retrieving List of Transactions - Not excluding account sender Hi Team, I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it. Is there any way to exclude …	5	2 years 6 months ago	48
Normal topic DatePicker "SigningDate" fails on selecting date Winforms C# .NET API Signature Cursive Hi friends, I have an issue with signing data from the web interface. DatePicker fails on open and I can`t select date. Javascript error "TypeError: Cannot read properties of null (reading 'length')"; I using…	5	2 years 6 months ago	80
Normal topic Signing Invitation to Cell Phone We have a client who wants us to send the Invitation Email to begin a signing session to a customer's cell phone as well. They claim that some of their customers don't have email (!) and only have cell phones, and that their…	5	1 year 9 months ago	40
Normal topic Create Package throws an 403 forbidden exception .NET SDKCreatePackage Hi, I am using api key for authentication, retrieving template works fine but when i tried to create package it thrown 403 forbidden error. We might be missing some settings on the…	5	4 months 4 weeks ago	57
Normal topic Wet Signature Does eSignLive has the capability to enable "Wet" signature when creating a package ? If yes, is it configurable at the signer level, document level, or package level ? Thanks	6	6 years 11 months ago	89	10 + 1
Normal topic eSignLive PDF is showing AnchorText in background of Sign Date We are facing issue with the TextAnchor visibility issue in the PDFâ€™s on Signing Date field. We are using eSignLive API to add tags and signers and sending the request in JSON format. In below example of request json sent to eSignLive…	6	5 years 7 months ago	37
Normal topic eSignLive Sandbox Continue button not showing Hi Duo, From last two days we are facing issue while first signer complete the signing. The continue button on eSignLive top menu which was redirection to our portal for further signing process is not visible. We donâ€™t see the Continue…	6	5 years 5 months ago	60
Normal topic WithNavigator Option Not Showing Hello, We used to see the Navigator option while signing the document but now it is now showing in SandBox!! Thanks Nehme	6	4 years 2 months ago	82
Normal topic Getting Null Object Ref that I can't pinpoint .NET SDKCreatePackage contract is a class with accessible properties that have been populated by this point and is a parameter being passed into the call here. All the text anchors have been verified in the starting doc... …	6	4 years 2 months ago	54
Normal topic Get Senders Roles (Rights) We are using subaccounts and I want to see what senders have rights in the main account and each subaccount. Any suggestions on the API call to use? I have access to the sender API keys and unique IDs if that helps.	6	1 year 6 months ago	51
Normal topic adding ChallengedWithQuestions is not challenging with questions on the sandbox I am playing around with asking signers to answer questions before signing the application to add some fraud mitigation. I added the following: var packageBuilder = PackageBuilder.NewPackageNamed(signingPackage.Name) …	7	2 years 11 months ago	48	2861 + 1
Normal topic Delete Document and Signer Status If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed. But if I…	7	2 years 10 months ago	149
Normal topic Download the completed package .NET SDK I have seen the example of GetCompletedPackagesWithinDateRangeExample.cs in github from the following link	8	4 years ago	150	618 10 + 2
Normal topic Multiple Capture tag for same person Multiple Sign Hi, As per my requirement, I need to provide 2 different capture tag for same person. One for full signature and another for "Paraph sign" (Small sign which contains only initial) Right now I am using below signature tag for one sign: esl…	8	2 years 8 months ago	33	2601 + 1
Normal topic Radio Button field Injection Hello, What is the value I will use to inject the text for a radio button inside a document in esignlive. Thanks, Nehme	8	5 years 7 months ago	62
Normal topic Using Senders in package SendersCreate package on behalf of sender Hi, I am working on a scenario where I need to send a package for eSign on behalf of a sender from an "account" different from that of the Sender. Each package could have different sender or I…	8	3 years 10 months ago	193
Normal topic Could not create a signer authentication token signing ceremonyAuthentication TokeniFrame session Hi, I am trying to retrieve the signer authentication token to build the SignInUrl to be used in Iframe in our application, which we are working on. I am trying to use the approach of creating…	8	2 years 5 months ago	194
Normal topic iFrame in C# forms application iFrame C# Windows Forms Is there an example of how to have an iframe appear in the C# application? I want to create a transaction and then display it for the sender in an iframe to finish the process	8	1 year 6 months ago	518
Normal topic Validation Error when using a dynamically generated PDF Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back: …	9	7 years 9 months ago	366	136 10 + 2
Normal topic Creating a signing URL without authentication We have a customer that will have their signers access the signing page after they have already been authenticated in out customers personal system. They want to know if there is any way to get a signing URL that will not have to go…	9	3 years 8 months ago	48	10 + 1
Normal topic Trouble connecting/downloading packages I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package. Exception: Object reference not set to an instance of an object." Here's the code …	9	4 years 7 months ago	125
Normal topic Can not decline a package from mboile Hello, I have a package from esign I want to decline using my mobile, I can see the decline option but can not click ok button or able to write the decline reason. please advice. Thanks, Nehme	9	4 years 4 months ago	40
Normal topic CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error Create Packagemultiple documentswrongNumberOfFiles CreatePackage with multiple documents works fine. CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error. I can see in the stack trace:	9	3 years 5 months ago	89
Normal topic NSE - Custom logo is not working Guys, I sent a support ticket in on this topic but I haven't heard anything from them. I've noticed that the custom logo I am sending in the package creation json is not being set. It does not throw any errors or anything…	9	2 years 10 months ago	102

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