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Is it possible to add a tooltip help text to a Radio button using the API?

I've noticed in the UI I am able to add tooltips to my radio buttons. I am wondering if this is a possible in the api as well ie

{ "id":"signer1_group1_radio1", "name":"signer1_group1_radio1", "type":"INPUT", "subtype":"RADIO"…
Is Custom Package ID supported by OSS?
One Span Sign

Hello,

Is onespan allowing the sender to set a custom package ID?

 

  1. I want to add a custom package id when I am making POST api/packages, please find below request…
iPad Notary Header
Guys, It has come to my attention that the header for the iPad version is different the both the desktop and the mobile version. See the attached image in the zip file. We are hiding the Notary header on both the mobile and desktop…
IP in Evidence Summary Document
restapievidence summary

Hi,

I have signed on behalf of client using Bulk Sign feature . When i retrieve evidence summary document its showing my IP in that document. Is than anyway possible to pass Client Ip since we are signing on behalf our client…
invisible signature
rest apicapture signature

i have created a signature for the owner in UI and map some label which is common for all signers to the owner. i need to update the signature of the owner to zero through code so that the signature will not be visible to other signers …
Invalid position. Object placed outside of document page boundary
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is…
Internal Server Error While Uploading Document in Python Rest
Python Request

Hi,

I was trying the below code snipped

To upload documents to packages, 

 

headers = {
    'accept': 'text/html; esl…
internal server error when get signing url

I started getting 500 errors from onespan api when try to get signing url for a package role

 

http response received:

{
    messageKey: 'error.internal.default',
   …
Intermittent connection error

We are getting an intermittent service connection error when generating tokens,  do you have any ideas what would cause this issue?

Please refer the following Log details for the error:<…
Interesting behavior when adding positionally extracted field

Hello,

We are still using the classic signer UI and have a question.

We have a use case which uses position extraction (
Integration with Pega - failed to retrieve session - unauthorized
Pega

Hello,

I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages<…
Integrating eSignLive with Lotus notes
Has anyone worked on integrating esignlive with lotus notes application via lotus script (using REST API)
Insufficient Privileges error in Salesforce when anyone who is not Onespan sandbox owner tries to view transaction record

Hey,

So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient…
inPersonSigning - can emails be switched off
Hi For in person signing, can the email be switched off. Regards Mario
Injecting fields
fieldTransactioninjectinginjection

Hello,

 

I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format

 

[Signer1.Capture1.Textfield1]

 

…
Injecting Field Values - Checkboxes and Radio buttons

Can a checkbox or radio button be "checked" or selected by sending a value in the JSON payload? We are having trouble getting a checkbox to show up as selected or checked. Text fields work fine. We have sent values for the checkbox such…
Injecting AcroForm Radio Buttons
REST

As posted in this thread it seems injecting radio buttons into a PDF is not supported -- is that still the case?

In…
Incorrect count of results when querying packages
RESTAPI

I'm querying packages from OneSpan Sign REST API. I don't use any filters, so I expect to get all of the packages. There are two, one in the inbox, and one in the drafts folder. 

Here's query

curl -X GET "https:…
incompatibleApprovalsOnTheSameRole

Hi,

Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields.

The following payload used to work before Oct 5th in the…
In the approval when using text anchoring, is the "page": attribute optional?
Hi Haris, I would like to quickly clarify on the below approval format where I noticed that even if the page detail is not provided it works fine to realize the exact text to place the textfield using text anchor. “approvals”: [ { â…
In Person vs Remote at Signer Level

Seeing how to set the inPerson(Boolean) at the DocumentPackage level. Is there any way to set this attribute at the signer level? Our workflow has the possibility that some signers will be in person and others will be remote. We…
Implement eslClient.signDocuments(packageId) in Rest API
Hi Team I would like to sign all the documents on behalf of sender and multiple signer using a package id. I don't want to go through the each signer using eslClient.signDocuments(packageId, "Client1") (bulk…
if we give length words in label will it be auto formatted
rest apiformatting
IE - Enterprise mode - eSign Page is not displayed
Hi We need to use IE with Enterprise Mode on. But eSign page can’t be displayed when ‘Enterprise Mode’ is selected(there is no problem to display the page when Enterprise Mode is un-selected). Please refer to the attached 2…
IDV Workflow configuration

Hi,

When i was configuring idvworkflow configuration using REST api. I am getting the error message as "messageKey":"error.validation.invalidJson","technical":"Unexpected character ('-' (code 45)) in numeric value:…