Package sender notification

0 votes

The sender only wants to receive an email once the signing process is complete... is this possible to setup ?

Mark knollin

Reply to: Package sender notification

0 votes

Hi Mark,


In previous versions of OneSpan Sign, package owner receives multiple copies of completion email because the sender is CC’d on the confirmation emails sent to each signer. However since version 11.30, OneSpan Sign introduces a separate and singular email template called "email.transaction.complete". 

In order to leverage this email template, contact support team ([email protected]) and ask for turning on this email template, and don't forget to remove the sender from the CC list.



Duo Liang OneSpan Evangelism and Partner Integrations Developer

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