Password to Unlock Document Signed in OneSpan

Hi luke.falke,

If you need to further edit the signed document, for example to reorganize the pages, you can choose to download the flattened version via this API:
GET /api/packages/{packageId}/documents/{documentId}/pdf?flatten=true

Alternatively, there are many third-party PDF libraries out there which allows to remove the security restriction. But please be aware that if an active document has been edited, it breaks the tamper seal and invalidates the document. 

You could also refer to my blog Active vs Flatten Documents for more information.

Duo

Hi Duo, thank you for the response. If the original document had editable fields, is the field information lost during the signature process? If I download the flattened version or remove the security with a 3rd party tool, can the editable fields be restored, or do you have to insert a text box or something if you need to edit the document?

Hi Luke,

From what I understood, flattened PDF will remove all the fields as it's just an image like copy of your signed documents, whereas the active version should still keep the form field information (e.g. size, form field name).

Duo