Resending email notifications through REST API

Hi Duo,

Hope you are doing well!

In reference to resending email notifications to signers through the API, I have a question. I have been some testing through REST API in Postman to see resend email notification(email.notify) and I understand that RoleID is unique i.e., each signer has a unique RoleID, then how is it possible to link all the signers of a package to a role? I am not clear on that. Please correct me if I am wrong – Isn’t it for a group email address where there might be N number of recipients in a group? Therefore, when you run a POST API call - /api/packages/{packageId}/roles/{roleId}/notifications, the roleId here is associated to the group email address, but that is not what I am looking for.

I am looking for a POST API call where I can resend email.notify for all the signers of a package in just one call versus running the POST call multiple times.

With this POST API call /api/packages/{packageId}/notifications, in the payload request JSON, can I not include all the signers of a package? I tried to test it, but it failed. For e.g., if you pass just one signer at a time, it works fine.

{
"email": [email protected],
"message": "Please sign ASAP!"
}

But in the same Request payload JSON, if you include multiple signers, it doesn’t work, is there an alternative to make this work? Please advise.

In the other POST call /api/packages/{packageId}/roles/{roleId}/notifications, you don’t need to have any request payload JSON, you just need to specify a roleId in the API call itself and execute, and it works fine. But the notification is sent to that signer only.

For e.g., https://sandbox.e-signlive.ca/api/packages/ASD1d5l2jxkq3ZO12wRArO49Aw0=/roles/Signer1/notifications

Question still remains, how can we send the resend email.notify to all the signers of a package in one API call? Please advise.

Note: We are using REST API only.

At our end, the scenarios we are wanting to cover is:

1. Incomplete Package – Send Notify email to the next signer in the package (How does this work with  no signing order?)
2. Complete Package – Send Notify email (or Complete Email) to all signers, in case they have deleted their emails with links back to their package

Please advise.

Thank you & Regards,

Rajiv Nagpur