saraizad

Resending the Signing email to a specific signer

0 votes
Hi, Is there an API that we can call to resend the signing email to a specific signer? Thanks, Sara Izad

Reply to: Resending the Signing email to a specific signer

0 votes
Hi Sara, Sure, below API allows you to resend the invitation email by Role ID:
HTTP Request
POST /api/packages/{packageId}/roles/{roleId}/notifications

HTTP Headers
Accept: application/json
Content-Type: application/json
Authorization: Basic api_key
Hope this could help! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Resending the Signing email to a specific signer

0 votes
Hello Duo, What should we use as "roleID" ? Best Regards, Michail

Reply to: Resending the Signing email to a specific signer

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Hi Michail, If you created the package through SDK, the role ID is specified by the .withCustomId("role_id"), while in Rest API JSON, you will identify the role ID under "roles"--"id"
{
    "roles":[
        {
          "id":"role_id",
           ......
        },
        ......
    ],
    ......
}
Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Resending the Signing email to a specific signer

0 votes
Hello Duo, Thanks for your response. Actually, I found another way to do it, by calling the method notifySigner() of the class ESLClient This is how I call it: eslClient.getPackageService().notifySigner(packageId, signer.getEmail(), ESLConstants.DEFAULT_RESEND_EMAIL_MESSAGE); The value of ESLConstants.DEFAULT_RESEND_EMAIL_MESSAGE is "This is a reminder email to complete E-sign process". The only problem is that the email is sent in English, whereas I want to be sent in French (I already have a templated in French). The first email to the customer (not the reminder), is sent in French as expected. What should I change in order to send the reminder in French? Thank you in advance, Michail

Reply to: Resending the Signing email to a specific signer

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Hello Duo, It was a mistake in my side. I have fixed it. Best Regards, Michail

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