Sender Delete

0 votes
Hey team, We want to delete a sender and re-invited to another account. But when I called the API below: HTTP Request DELETE /api/account/senders/{senderId} HTTP Headers Accept: application/json Content-Type: application/json Authorization: Basic api_key The sender wasn't successfully deleted. Please advise how we can achieve that. Thanks,

Reply to: Sender Delete

0 votes
Hi there, Only senders who haven't created any packages can be deleted, otherwise he/she will be suspended instead. Below API response was what you can expected when you were trying to delete such a sender:
    "message": "Sender was suspended instead of deleted, since they have created packages.",
    "code": 200
So if this was your case, it's somehow the expected behavior. To facilitate your requirement, you can contact our support team at [email protected], and they would help you merge your account under another owner. (instead of delete and invite again) Hope this could help! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer

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