Signature Timestamp Questions

Hi Gotcha, For Q1, yes, signature dateTimeStamp is configured at account level through our support team. For Q2, for fullname/capture signature, these two types of signatures will take the same setting so it's impossible to customize it per signature, but you can consider using initials signature which doesn't share the same setting as below picture shows. For Q3, all visible time components will be formatted by package level timezone setting. So in your case, it will take EST I believe. (In below example, I set the timezone JST while I signed in EDT) For Q4, date field and signature timestamp are separate settings, you can have them in different formats as below picture shows. Hope this could help! Duo

Thanks for your reply. I do have more questions: Q5: I noticed the Initial is automatically displayed on click ( using first and last name first character ). Is it possible to have the signers Type it or Draw it ? Q6: What id both signers Jone and Jane Doe initials the same? At least the manual drawing will be different or whatever they type can be differentiated? Q7: Can you give me a sample snippet on where you set the package level formatting for the date time? ( You mentioned you set it to JST ) Q8: SO the time stamp on the PDF that One SPan will print will be that of the Package but is there an option to specify to detect whatever time zone the SIgner is...example is the package was EST but the Signer is out of the country and different time zone? Q9: Can the date format be specified at a Field Level ( per PDF ) ? Thanks

Hi Gotcha, After confirm with our support team, For Q5 & Q6, unfortunately, there's no setting to customize initials signature type for the current implementation and therefore, it's true that initials signatures for both people with same initials are shown same. For Q7, "timezoneId" is an attribute directly embedding in the package JSON, so the API specifying time zone when package creation is shown below:

HTTP Request
POST /api/packages
HTTP Headers
Authorization: Basic api_key
Accept: application/json
Content-Type: application/json
Request Payload
{
  "name": "test time zone",
  "status":"DRAFT"
  "description": "",
  "type": "PACKAGE",
  "language": "en",
  "timezoneId": "JST"
}

For Q8, for now, there's only package level timezone. For signer level timezone, there's already an Enhancement Request. But there's no detailed ETA for when this feature will be implemented. For Q9, date formats currently can only be set in account level through our technical supports. And a package level date format customization was under consideration as a Candidate. Duo

I'm also interested in Q8. This was answered a while ago, any development towards this enhancement yet?

Hi invisor123, Unfortunately, "signer level time zone" is still in candidate status and not yet on roadmap. I would definitely update this thread once there's any updates. Duo