SMS Authentication for Signing Ceremony

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Hi, We have been using SMS Authentication for Signing Ceremony. First time when user clicks on link in email, a sms was sent. But after 2hr when user clicks on the same email link again no new code was generated and was able to use the code sent earlier. If this normal behavior? Or there is some specific configuration needs to be done to expire the code after sometime? We are using JAVA Rest APIs (just in case if that matters)

Reply to: SMS Authentication for Signing Ceremony

0 votes
Hi asingla, Yes, this is as expected. If the signer entered the passcode (passed the authentication) and then leave the signing ceremony, next time he/she would receive a text message with different passcode. But not for the case if signer didn't entered the passcode, the code would always be valid. But you can definitely build this function at your own side. You can manually send a SMS to a specific role by using following Java code:
HTTP Request
POST /api/packages/{packageId}/roles/{roleId}/sms_notification

HTTP Headers
Accept: application/json
Content-Type: application/json
Authorization: Basic api_key
Hope this could help you! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer

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