The length of email subject is limited by these facts:
(1)The subject of the email template allowed in OSS backoffice is up to 255 chars, for example:
$PACKAGE_OWNER_NAME; has added you as a $RECIPIENT_ROLE; to "$PACKAGE_NAME;"
(2)Because there are placeholders like $PACKAGE_NAME;, the actual email subject could be longer than 255, but is limited by the SMTP server. If you are using SMTP forwarding, this is set up at your side, and if you use default email service, it's a limitation from Amazon SES.
(3)And these placeholders each has their own length limit, for example the transaction name is limited to 255 chars (if the transaction is created from UI portal, it's limited to 100). So does the recipient names and other placeholders.
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Reply to: Subject length for emails
Wednesday, June 28, 2023 at 09:19amHi SuzanneSpalinger,
The length of email subject is limited by these facts:
(1)The subject of the email template allowed in OSS backoffice is up to 255 chars, for example:
$PACKAGE_OWNER_NAME; has added you as a $RECIPIENT_ROLE; to "$PACKAGE_NAME;"
(2)Because there are placeholders like $PACKAGE_NAME;, the actual email subject could be longer than 255, but is limited by the SMTP server. If you are using SMTP forwarding, this is set up at your side, and if you use default email service, it's a limitation from Amazon SES.
(3)And these placeholders each has their own length limit, for example the transaction name is limited to 255 chars (if the transaction is created from UI portal, it's limited to 100). So does the recipient names and other placeholders.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer