"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Tuesday, January 12, 2021 at 05:30amHi Team,
We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS:
"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.","name":"Unhandled Server Error"
Please find attached JSON request created and help us to understand the root cause.
Thanks,
Naresh
Reply to: "technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Tuesday, January 12, 2021 at 08:47amHi Naresh,
Looks like in the JSON, all 5 documents have the same ID. If these documents are uploaded separately, later uploaded document will override the previous document. And in your case, it hits a 500 error if they are uploaded in one batch.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer