naresh_kota | Posts: 22

"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.

0 votes

Hi Team,

We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS:

"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.","name":"Unhandled Server Error"

 

Please find attached JSON request created and help us to understand the root cause.

 

Thanks,

Naresh


Duo_Liang | Posts: 3776

Reply to: "technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.

0 votes

Hi Naresh,

 

Looks like in the JSON, all 5 documents have the same ID. If these documents are uploaded separately, later uploaded document will override the previous document. And in your case, it hits a 500 error if they are uploaded in one batch.

 

Duo


Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off