bretto36 | Posts: 1

Text Tags with negative offset gives me an error

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Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine. The problem i have is when i put a negative offset - {{*esl:signer1:textfield:offset(10,-10)}} it gives me this error - "{"messageKey":"error.internal.default","technical":"error.eslx.texttagValidation.propertiesFormatError [#5ef99515-ce17-4bef-8fb5-e70f17d12f72]","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.","code":500,"name":"Unhandled Server Error"}" If i remove the negative offset and just do 10,10 it loads everything fine. Am i missing something? Array ( [name] => Quote [type] => PACKAGE [status] => SENT [autoPrepare] => 1 [roles] => Array ( [0] => Array ( [index] => 0 [id] => sender [name] => Sender [type] => SENDER [signers] => Array ( [0] => Array ( [id] => sender [type] => SENDER [name] => sender [email] => xxxxx [firstName] => Name [lastName] => Name ) ) ) [1] => Array ( [index] => 1 [id] => signer1 [name] => Signer [type] => SIGNER [signers] => Array ( [0] => Array ( [id] => signer1 [type] => SIGNER [name] => signer1 [email] => xxxxx [firstName] => Geoff [lastName] => Required ) ) ) ) [documents] => Array ( [0] => Array ( [name] => Quote #17492-1 [id] => quote17492-1 [extract] => 1 [data] => Array ( [esl_doc_extract_type] => 1 ) ) ) )

harishaidary | Posts: 1812

Reply to: Text Tags with negative offset gives me an error

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Hi Brett, Do you mind sharing your document so I can run some tests? Please remove any sensitive data if it has any before sharing. Thanks.

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