wendyguo | Posts: 74

What is the difference between email.notify.mobile and email.notify

Thursday, June 25, 2020 at 09:55am
0 votes

Hi,

email.notify.mobile

This template sends a signer an email with a link that can be used to capture their signature on a mobile device

email.notify

This template re-sends an email invitation to review or sign a package after the initial invitation bounced.

how to use the above two email template. If I use email.notify, then I don't need to us email.notify.mobile? with email.notify, the signer can still sign a document in mobile device, right? When email.notify.mobile should be used?

Thanks

Wendy

Duo_Liang | Posts: 3776

Reply to: What is the difference between email.notify.mobile and email.notify

Friday, June 26, 2020 at 09:39am
0 votes

Hi Wendy,

 

The "email.notify.mobile" will ONLY be sent when there are Mobile Capture Signatures in the document. An additional email will be sent to signer including a link where the mobile can access and draw a handdrawn.

 

For "email.notify", yes, whether to kick off desktop / mobile signing ceremony depends on the user-agent the device carries, the link behind the email.notify is always the same signing url.

 

Duo

Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off

LoginSign Up