wendyguo

What is the difference between email.notify.mobile and email.notify

Thursday, June 25, 2020 at 09:55am
0 votes

Hi,

email.notify.mobile

This template sends a signer an email with a link that can be used to capture their signature on a mobile device

email.notify

This template re-sends an email invitation to review or sign a package after the initial invitation bounced.

how to use the above two email template. If I use email.notify, then I don't need to us email.notify.mobile? with email.notify, the signer can still sign a document in mobile device, right? When email.notify.mobile should be used?

Thanks

Wendy

Duo_Liang

Reply to: What is the difference between email.notify.mobile and email.notify

Friday, June 26, 2020 at 09:39am
0 votes

Hi Wendy,

 

The "email.notify.mobile" will ONLY be sent when there are Mobile Capture Signatures in the document. An additional email will be sent to signer including a link where the mobile can access and draw a handdrawn.

 

For "email.notify", yes, whether to kick off desktop / mobile signing ceremony depends on the user-agent the device carries, the link behind the email.notify is always the same signing url.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer

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