Where can we send the reminder notification related parameters initial package

SrinivasR | Posts: 12

Where can we send the reminder notification related parameters initial package

Wednesday, May 17, 2017 at 01:28am

Hi, Where can we send the reminder notification related parameters in initial package creation request. Please share me the sample initial package creation json request for setting reminder related information. As of now i am using create a reminder schedule by making a POST request to the base URL(https://sandbox.e-signlive.ca/api/packages/{packageID}/reminders) with the following example JSON: { "startInDaysDelay": 1, "repetitionsCount": 5, "intervalInDays": 1, "packageId": "{packageId}" } But getting 500 exception.

May 17 Created

January 21 Last Updated

8 years ago Last Reply

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harishaidary | Posts: 1812

Reply to: Where can we send the reminder notification related parameters initial package

Wednesday, May 17, 2017 at 05:16am

Hi, Unfortunately, you cannot pass the reminder settings in the initial package creation json. You will need to make a subsequent call to enable it. Can you share a package id for which you are experiencing this issue?

SrinivasR | Posts: 12

Reply to: Where can we send the reminder notification related parameters initial package

Wednesday, May 17, 2017 at 08:02pm

Hi Harish, Thanks for th reply, This is the package id bGz50VFy3RXqvujmtG8EJrGYers= getting 500 error for reminders. Thanks In advance.

harishaidary | Posts: 1812

Reply to: Where can we send the reminder notification related parameters initial package

Thursday, May 18, 2017 at 04:52am

Your package is in SENT status. As per: https://developer.esignlive.com/guides/feature-guides/reminders/#rest-api Your package must be in DRAFT in order to set a reminder schedule. Let me know if this works for you.