aaronstine

WithDialogOnComplete() stops working after upgrade

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Hello, We recently upgraded our internal ESL system to 6.2. After the upgrade, packages created with .WithDialogOnComplete() no longer present the dialog at the end of the signing process. Is there a separate setting that has to be enabled on the account level for this dialog to work? The code itself hasn't changed (see below). Thanks! PackageBuilder PkgBuilder = PackageBuilder.NewPackageNamed(oleModel.profilerGUID + "-" + oleModel.sessionId) .DescribedAs("ESign Package created by new process using the eSignLive SDK") .WithSettings(DocumentPackageSettingsBuilder.NewDocumentPackageSettings() .WithoutLanguageDropDown() .WithHandOverLinkHref("https://www.google.com") .WithHandOverLinkText("Return to Google") .WithHandOverLinkTooltip("Go Back") .WithDialogOnComplete() .WithoutOptOut() .WithCeremonyLayoutSettings(CeremonyLayoutSettingsBuilder.NewCeremonyLayoutSettings() .WithoutGlobalNavigation() .WithoutBreadCrumbs() .WithoutGlobalDownloadButton() .WithoutGlobalSaveAsLayoutButton() .WithoutGlobalSaveAsLayoutButton()));

Reply to: WithDialogOnComplete() stops working after upgrade

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Hi, What version were you previously on? Did you also upgrade your SDK?
Haris Haidary OneSpan Technical Consultant

Reply to: WithDialogOnComplete() stops working after upgrade

0 votes
Hey Harris, We upgraded from ESL 6.1 to 6.2. We had SDK version 11.5 (from Dec) so we just upgraded to 11.12. No change in behavior. The completion dialog still does not show at the end of the signing process. Any ideas? Thanks, - Aaron

Reply to: WithDialogOnComplete() stops working after upgrade

0 votes
Hi Aaron, I was not able to reproduce your issue with my test 6.2 environment. Please raise a ticket with support where we have a dedicated team to help on-premise clients. [email protected]
Haris Haidary OneSpan Technical Consultant

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