Chris_Aub | Posts: 14

"_x" is being stripped out of emails

Wednesday, March 1, 2017 at 07:47am
0 votes
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails. Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects defined in the EsignLiveAPIObjects class (ex: Package is Package_x in the SDK). We believe this code is also removing the value from email addresses as well. We reproduced the issue by including an "_x" in an Email address, only to have it removed after we made the call to esignlive using the APEX SDK. We do have a workaround for this at the moment, but it's a manual process that is less than ideal. I have also opened an issue on github: https://github.com/KadenceCollective/esignlive-apex-sdk/issues/5
mwilliams | Posts: 957

Reply to: "_x" is being stripped out of emails

Wednesday, March 1, 2017 at 12:27pm
0 votes
Hey Chris, You posted the issue in the right place. I have showed your post to our product marketing manager, who is the person that works closely with Kadence on the offering of this SDK, and he will get with them to see if he can get a response about a workaround or fix to this.

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