| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hi, I am working on cpq,and my requirement is to use quote fields in one span document so please help me to get it. |
||||
Normal topic
Is it possible to modify the text on the initial "Go to Uploads" button that appears during a ceremony requiring a file upload? Or is it possible to modify the text that says "There are pending uploads"? We'd love to… |
||||
Normal topic
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure… |
||||
Normal topic
For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement: |
||||
Normal topic
We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the… |
||||
Normal topic
I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the… |
||||
Normal topic
I am using a template inside OneSpan to create the package. The template is set up for 2 signers but I would like to remove the second signer using the apex class if there's not one. I am able to create the roles for both… |
||||
Normal topic
We are grouping multiple forms into a package that will often have multiple signers. Are there some considerations for handling when a signer declines to sign one of the forms? It appears that declines the entire package. Is… |
||||
Normal topic
I am using the apex sdk with language='fr' option on the package, email to the signers comes in french but upon clicking the link where it takes you to the login page, it always shows in English. … |
||||
Normal topic
We are embedding the designer in an iframe. After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce. What is the best… |
||||
Normal topic
I am having trouble replacing the "Placeholder" signers for the template created. I have 2 signers setup as placeholders ('Signer1'). //Build actual Role in replacement of placeholder |
||||
Normal topic
I am getting an error error.validation.sendPackage.noApprovals from the Salesforce Package. There's plenty of customization on the Apex class and everything works as long as the file is in the Static Resources… |
||||
Normal topic
Good afternoon, we are beginning to become familiar with and use the designer. In our pattern, we are adding the signer recipients prior to rendering the designer. Is it possible to remove the OSS portal user as a recipient… |
||||
Normal topic
We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error. I have also put the invoking code below, it is based on the Apex SDK. It's a weird error as this… |
||||
Hot topic
We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event… |
||||
Normal topic
I am working on a solution to create a package containing a single document. When I use a .pdf file, this works fine - the document is sent; a signing URL is generated and I can sign. When I try to use a .docx file,… |
||||
Normal topic
For this form, we are seeing an unusual behavior. Prior to signing, the values in a label field are appearing in a different format than after signature. The line breaks are not being recognized before signing. See… |
||||
Normal topic
We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string. We are passing in: packageId = '6h_xtu2OH3w-7q9B1Xww0ztuIm0=" |
||||
Normal topic
Is it possible to download the signed document and evidence summary PDF as a single PDF with the apex SDK? Right now we get each file separately. |
||||
Normal topic
HI Team, How can we allow a particular signer to upload a signature file into the agreement?
I know how to do it from UI but need to do it using salesforce apex code. Right now we are just adding the… |
||||
Normal topic
Does the SDK provide a method to get a link to download the final document from OneSpan's servers? I cannot find it. Thanks! |
||||
Normal topic
Could I get someone to look at this package and help me understand why the signer got "Unauthorized Access: Failed to validate token"? The method that was used to generate the URL is run several times per day successfully but this one… |
||||
Normal topic
I am trying to submit a merged document and consistently getting this error. The document is passing Adobe Acrobat Preflight. Is there any additional insight into probable causes of this: error.validation.createProcess… |
||||
Normal topic
We have a use case for the sender to attach an additional PDF document to the form in the package. For context, our implementation has a library of forms that our users can select from with pre-defined merge… |
||||
Normal topic
Our imaging team is complaining about the OneSpan documents that they are receiving: |
