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We are exploring a solution to display signature blocks utilizing the Apex SDK based on the Signer’s time zone.

We can find documentation on this for Java and .Net SDKs but nothing for…

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Hi,

We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing.

Is it possible to remove the "Exit Signing" option from the "More Actions" menu?

If not…

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Hi Duo,

 

We have one scenario in which we have 2 salesforce orgs. For the first org we want to submit the pdf for signature using APEX SDK and in the another org we want to sign the pdf from…

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We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.

Now, we want the tab to auto close once they click on done button as shown in attached screen. By Closing the tab,…

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We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature.

Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not…

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I have a border line case, let's say there are two signers. One signer signs but do not click confirm. How do you find if signer 1 has completed the signature ceremony or not.

 

I reviewed the signature package…

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Hi Team,

 

I am working with Apex SDK and I have one requirement to sign the document from salesforce interface i.e. In-Person Signing.

Can you please let us know that it is possible through APEX SDK?<…

Hot topic

Hi Team,

I am new to OneSpan and start working on the Apex SDK. I have gone through the SDK documentation but I am not able to find out how we can attach the signed document to the record or package can be assigned to the…

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Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience…

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Hi Team,

 

Is there any way to authenticate signer while signing the document from Email. 

Scenario: We just want to block the un-authorized user from signing if that user get access to the…

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Hey Team,

 

I am working with Text Tag Extraction and going through the blog i.e. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/text-tag-extraction#tab-header-4

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We want to have configured branding for two accounts so thinking to have separate accounts. 

Question is :

  1. Can we configure two account API Keys in salesforce,
  2. If yes, how can we do that?…
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I am trying to use ceremony settings in salesforce to customize various options, but they do not seem to render.

Please help me understand what i am missing. I could not find appropriate documentation for each node.

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Hey Team,

If we have more than 50 documents assigned to one signer and if the signer get changed in the middle of the signing process. Can we update all the 50 document signers with the single callout.

Can…

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Hi,

Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario…

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We are consuming one span esign api from pega. The package creation is failing with the below reason

Message: Cannot send package without approvals.

Message key: error.validation.sendPackage.noApprovals

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We are trying to implement one use case using APEXSDK per below provided URL.

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Hi,

We want to load the Onespan template for e-signing in a Lightning component or in a LWC so that users dont have to open the mailbox to e-sign the templates. 

By this, we can embed OneSpan as a part of our…

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We are consuming onespan esign feature. From this morning we are getting resource not found error message in the esign frame.

API url:

"https://sandbox.esignlive.com/api/authenticationTokens/signer/multiUse"

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I am attmepting to use a VisualForce page that was created as the template for the signing document. I added the text tags: {{esl:SellerSign1:Signature1,size(80,20)}}
{{esl:SellerSign1:Autofield1:SigningDate1,size(80,20)}}<…

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Hello, We have integrated our salesforce application with onespan using APEX SDK.

We want to publish a daily report on the status of the packages that was last updated on 'Yesterday'. I see as per documentation we have to use…

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Hello, We have integrated our salesforce application with onespan using APEX SDK.

We have an use case where we ask Signers to upload some additional documents (eg Driver's license, void cheques etc). We used the…

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Hello, We have integrated our salesforce application with onespan using APEX SDK.

We have an use case where we also ask Signers to upload some additional documents (eg Driver's license). We used the OneSpanAPIObjects…

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Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases.

We are using a text tag to capture signer's tax number : {{esl_TaxNumber:Signer1:textfield:value(""),size(160…