424 results matched your search criteria
Get all Trashed packages
Forum topic
OneSpan Sign
Is there a way to retrieve a list of packages in the Trash folder using Java SDK? I understand Trashed is a property not a package status. But I need to purge all packages that are trashed.
Report API return fields in different order
Forum topic
OneSpan Sign
I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature-guides/completion-report/#rest-api).
Listener Not Pulling All Completed Docs
Forum topic
OneSpan Sign
We recently put in place a listener that is supposed to pull all completed documents as you would expect. The customer is reporting that there are a large number of documents that didn't get pulled from the OSS cloud. They all were created by the same sender using bulk send.
Evidence Summary Report
Forum topic
OneSpan Sign
Is there a method for downloading the Evidence Summary Report for a Completed package ? I figured it would be included in the downloadZippedDocuments(packageId) method but it is not included.
MSC event notifier not registered
Forum topic
OneSpan Sign
Hi, One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario: - Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
Download documents for multiple packages
Forum topic
OneSpan Sign
Team, I was exploring REST API for one of our need, where, we need to download all the documents for all packages that has been completed for a given day. I see Reports option where you can git list of completed packages for a given day.
Fields - misplaced after PDF sent to customer
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. Please kindly advise on this issue.  
Sample Reporting and Download App
Forum topic
OneSpan Sign
C# code that can be used to generate usage reports (code mostly by Duo) and also a downloader tab to download inflight and/or complete transactions and their associated files.  Useful to download and use as is or reuse the code in your OneSpan utility.  
Notifications and signer status
Forum topic
OneSpan Sign
This is what we are seeing - please let us know if it is expected.
Users and Roles
Forum topic
OneSpan Sign
Hi!  We have some roles in our account for control access management. We want the ability for designated user (Roles & Permission) to be able to access and download the evidence summary for ALL completed packages.