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205 results matched your search criteria
documentExtractError with IRS form
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package. {"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
MultiSigning flow
Forum topic
OneSpan Sign
Hi, I have this use case: There is a form, which contains fields, which we currently fill with our own pdf mapping service.
Missing signature required 2nd signer to sign
Forum topic
OneSpan Sign
Hi ,
Send a document to an non-approver/signer
Forum topic
OneSpan Sign
Is it possible to send a form to a non-signer to populate the form before signing?  The idea is: 1) Create a package via Salesforce, Salesforce merges some info onto the document
Send multiple documents via one transaction ID
Forum topic
OneSpan Sign
Is it possible to send multiple documents via one API call and one transaction? This is similar to the code in the example, can I just append each file to a new form for the MultipartFormDataContent? ByteArrayContent content = new ByteArrayContent(fileByteArray); c
how to upload customized default consent form
Forum topic
OneSpan Sign
Hi, I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
PDF syntax
Forum topic
OneSpan Sign
I read that now OneSpan can automatically identify the form fields if a pdf file with forms is uploaded. Is there a standard syntax we can use to name the form fields so that they are automatically recognized?
Custom Draw Field
Forum topic
OneSpan Sign
Is it possible to have an area on a form where the signer can free form draw? We have a form that the signer needs to designate an area of the body - and they are instructed to draw on the body to indicate the issue at hand. Is this possible?
Workflow continuance for completed transactions
Forum topic
OneSpan Sign
I am trying to support the following use case: 1.  Form is sent to a recipient to be completed and signed. 2.  Completed forms is returned to the sender for verification.
Keeping separate staging sandbox and production account
Forum topic
OneSpan Sign
What is the recommended way to be able to rapidly develop and iterate on a series of forms we're using for application integration, then be able to deploy them to a production instance? I tried the tool recommended by OneSpan's phone support at https://developer.esignlive.com/code-share/esignlive-c
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