1505 results matched your search criteria
Signature Name is not being persisted
Forum topic
OneSpan Sign
I am seeing a possible bug where I am creating a package with 1 document, 1 signer, and 1 signature. When creating the package, I give the signature a unique name using the .WithName(string signatureName) method. Then, when I use the eSignLive client to retrieve the documentPackage, the
Watermark and Printed Name Gone
Forum topic
OneSpan Sign
Recently we noticed the signatures on our documents no longer include the watermark and printed name. One example package is wGpuybDPEhS1c21qL4F_uCSi0WI=
xtenant name
Forum topic
OneSpan Identity Verification
Hi,   Can you confirm if the xtenant_id in the header of the API should be the the same as the client_id in the JWT token? It seems to be preset as "Ford" in some of the APIs?   Thanks
Unknown Error While creating package
Forum topic
OneSpan Sign
Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages.
name cannot be null or empty
Forum topic
OneSpan Sign
While attempting to upload a document to a package via the following call: https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents I am presented with the following error: POST https://sandbox.e-signlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documen
Signers Valid First name and Last name
Forum topic
OneSpan Sign
Some of our signers do not have the last name. What should be passed via REST API in such cases? Someone without a last name should be allowed to register a signature on his document.  
How to retrieve file name of a document?
Forum topic
OneSpan Sign
Hello! I need to be able to pull down the name of the file that was uploaded with a document in a given package. I see that there is a "FileName" property on the "Document" object, but when I pull a package down and loop through its documents, the FileName is always null. Any assistance would be g
Updating package
Forum topic
OneSpan Sign
I am trying to update an exciting package that is already on draft mode. especially roles on that package.
REST - Search for packages
Forum topic
OneSpan Sign
Hi Can we search for packages based on the signers First Name and Last Name . Regards mario
package created via fast track
Forum topic
OneSpan Sign
Hi, Using Fast Track mechanism, once the package is sent for signing, the signed package is named as the name of the template used in creating the fast track. We have a scenario wherein we are subscribing to the package-complete notification and have a code that gets executed on receipt of that no