107 results matched your search criteria
US PROD - Limit on Number of senders for an account
Forum topic
OneSpan Sign
Hi Is there a limit on the number for senders for 1. a US PROD account . 2. a US Sandbox account Regards Mario
merge account
Forum topic
OneSpan Sign
Hi, I want to merge one owner account to another account. from the merge sender option, 3) before merging the account owner to another account, please set one of regular sender of origin account as account owner.
Adding senders to an account without sending invitation email
Forum topic
OneSpan Sign
Hi, I am looking for a way to add senders to our OneSpan account without sending the invitation email.
Error retrieving Designer view with sender account in package
Forum topic
OneSpan Sign
I'm trying to load the classic Ui designer view in an iFrame. I have changed the way I'm creating the package to include a sender account.
Bulk transfer senders from one account to another
Forum topic
OneSpan Sign
Hi, We are creating new Onespan Sign accounts, and need to transfer senders from older accounts to the new ones. Since there are over 1,000 senders to transfer between accounts, is there a way to do it in bulk ?
sender onbehalf in sender UI
Forum topic
OneSpan Sign
Hi, I am a bit confused about  “Delegation” scenario vs sender onbehalf owner scenario, are those 2 different thing? 
Signers from Retrieving List of Transactions - Not excluding account sender
Forum topic
OneSpan Sign
Hi Team, I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it. Is there any way to exclude "account owner" from the signers' list?  
Unable to use sender across more than one account
Forum topic
OneSpan Sign
Hello, We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.
Need information for sender account delete and update API call
Forum topic
OneSpan Sign
We are unable to find delete and update related API method call for sender account in eSignLive documentation. We have refereed this page of documentation: http://docs.e-signlive.com/doku.php?id=esl:api:e-signlive_account#get_accoun Please also provide information how we can suspend sender account
Sender Delete
Forum topic
OneSpan Sign
Hey team, We want to delete a sender and re-invited to another account. But when I called the API below: HTTP Request DELETE /api/account/senders/{senderId} HTTP Headers Accept: application/json Content-Type: application/json Authorization: Basic api_key The sender wasn't successfully deleted.