107 results matched your search criteria
Search function looks different in the sender account
Forum topic
OneSpan Sign
Hi, I found the 'search' function is in different place when user login the account. I assume this's account setting different, if so, could you please let me know what setting is impacting the behavior?  
US PROD - Limit on Number of senders for an account
Forum topic
OneSpan Sign
Hi Is there a limit on the number for senders for 1. a US PROD account . 2. a US Sandbox account Regards Mario
Error retrieving Designer view with sender account in package
Forum topic
OneSpan Sign
I'm trying to load the classic Ui designer view in an iFrame. I have changed the way I'm creating the package to include a sender account.
Bulk transfer senders from one account to another
Forum topic
OneSpan Sign
Hi, We are creating new Onespan Sign accounts, and need to transfer senders from older accounts to the new ones. Since there are over 1,000 senders to transfer between accounts, is there a way to do it in bulk ?
Adding senders to an account without sending invitation email
Forum topic
OneSpan Sign
Hi, I am looking for a way to add senders to our OneSpan account without sending the invitation email.
sender onbehalf in sender UI
Forum topic
OneSpan Sign
Hi, I am a bit confused about  “Delegation” scenario vs sender onbehalf owner scenario, are those 2 different thing? 
Sender Delete
Forum topic
OneSpan Sign
Hey team, We want to delete a sender and re-invited to another account. But when I called the API below: HTTP Request DELETE /api/account/senders/{senderId} HTTP Headers Accept: application/json Content-Type: application/json Authorization: Basic api_key The sender wasn't successfully deleted.
Retrieve a List of Users in an Account
Forum topic
OneSpan Sign
Retrieve a List of Users in an Account When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
Unable to use sender across more than one account
Forum topic
OneSpan Sign
Hello, We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.
Signers from Retrieving List of Transactions - Not excluding account sender
Forum topic
OneSpan Sign
Hi Team, I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it. Is there any way to exclude "account owner" from the signers' list?