34 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I hit the REST API to try and delete a document from our package, and this is the response we got.
{
"messageKey": "error.validation.cannotDeleteDocumentInActivePackage",
"message": "Document is in a active package and cannot be deleted.",
"code": 400,
"name": "Validation Error"
}
Forum topic
OneSpan Sign
Hi,
I am getting below error when I am trying to notify signer.
{"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
Forum topic
OneSpan Sign
Hi,
I'm finding the language settings to be quite confusing and don't see a thorough guide explaining it. Here are some questions I have. If there is a guide, please point me in the right direction, else I'll need some help to understand the following.
Forum topic
OneSpan Sign
Where can I get the Static Vector for the OCA sandbox test token? When I try to use the test token Static Vector from MAS 2 step activation package, it shows error -4073 when I try to scan the activation cronto image.
Forum topic
OneSpan Sign
Hi,
There is a callback event called Transaction deactivated.
Is there a REST API which when called will trigger this event.
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox.
I'm curious if there is a way to actively monitor email delivery status via the API?
Forum topic
OneSpan Sign
Running some test on QA now we are running on this issue. Can you share a light of what this could be?
Forum topic
OneSpan Sign
We have registered Callback Event Notification on OneSpan Sign Web UI and Key is getting gernerated correctly. However, I am receiving below error on email as OneSpan Sign Sadnbox access is assigned to me only.
Forum topic
OneSpan Sign
Hello Silanis team-
Today I have two scenarios for you that stump us.
We need an option to abort the "click-to-sign" process.