24 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I've created a layout containing a signature with all available fields (Signing Date, Date, Signer Name, Signer Title, Signer Company, Text Field, Checkbox, List, Radio, Text Area, and Label) using the eSignLive designer screen, but when I retrieve the package via the REST API some of the fiel
Forum topic
OneSpan Sign
Hi,
I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Forum topic
OneSpan Sign
I read the following blog post:
https://www.esignlive.com/blog/esignlive-setting-reminders
And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Forum topic
OneSpan Sign
Hi
I'm trying to update the STATUS from "DRAFT" to "SENT" but getting an error. Here is my snippet...
Forum topic
OneSpan Sign
We keep the byte info of a PDF in our database (BLOB).
Forum topic
OneSpan Sign
Hi,
I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send.
Forum topic
OneSpan Sign
Hello, I am getting the following response, and I believe that I am sending the correct data.
I will copy here the request I am making
request:
{ debugId: 1,
uri: 'https://sandbox.esignlive.com/api/packages/oGGmH-MrSdWrf3hPBMirqiiCgG8=/documents/b98bb1fa64f49dc9003b230c401426c9cf86be
Forum topic
OneSpan Sign
Hello,
I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is line of array for SMS.
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ?
The method is called in package creation process.
In the following are the values for Mobile signature method compare with Mouse capture.
I don't see any problem for Mobile signature.
// Mobile signature - Error response
String response = clie