33 results matched your search criteria
Forum topic
OneSpan Sign
Guys,
I was told that there were now some new ways of doing the notary seal in the new signing experience. I have not been able to find any documentation on it and was hoping someone might be able to point me in the right direction.
Forum topic
OneSpan Sign
Guys,
I see you have a feature that will allow us to set up a bulk sign for a signer. Does this feature work with notary packages?
Forum topic
OneSpan Sign
Guys,
I was looking in the feature guide and I saw a section that shows you how to change the signer. Is it possible to change the Notary, since the Notary is nothing more than a signer as well?
Forum topic
OneSpan Sign
Duo,Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within the senders account.
Forum topic
OneSpan Sign
Guys,
I've created a package where we create a Smart Note. The Notary is able to see this document even though it isn't in the document visibility for the Notary. Any idea on how to force this to happen?
Forum topic
OneSpan Sign
Guys,
I see that we now have the ability to load up a notary capture to the system using a png so now I have two questions.
1. Is there a way to upload a png file to the system as the notary capture signature?
Forum topic
OneSpan Sign
Guys,
I know this has come up before but I cannot seem to find the topic where it did.
I am sending a custom logo for use in in the layout settings, on the package object. All of my signers with the exception of the notary signers are able to see it.
Forum topic
OneSpan Sign
Guys,
Is there a way to force our Notary accounts to have to accept the default consent?
Forum topic
OneSpan Sign
Guys,
We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
Forum topic
OneSpan Sign
So far, the process is this. The notary signs into the transaction and then switches to the borrower that will be signing. The borrower will then click the okay button a few times to authenticate themselves and start signing.