566 results matched your search criteria
Access to package owner first name and last name
Forum topic
OneSpan Sign
Hi OneSpan team, I have my account owner as: first name = "Abc" last name = "LLC"
Maximum Character length for First Name and Last Name
Forum topic
OneSpan Sign
I am wondering if we are able to increase the first name and last name character length?  Right now, it's at 64 each but we actually had someone that had a longer name than the allowed characters.
Notification callback key name
Forum topic
OneSpan Sign
Hi, Is the callback key in notifications returned as a request header? If so, what is the name of that header? Thanks,
Is Package Name Unique?
Forum topic
OneSpan Sign
We have a scenario that if a customer signed the contract but didn't complete the payment, when the person came back again, he needs to do the whole transaction again. So, for an archived package, can we use the same customId and Package Name? Thank you
Text Tag Field Names
Forum topic
OneSpan Sign
We are implementing Conditional fields.  I am starting by trying to get our existing text tag to use the fieldName.  From the documentation, I see this syntax  {{esl_SignerAutograph:signer1:Signature}} .
UpdatePackage Package Name property
Forum topic
OneSpan Sign
Hi, Is there any recommended way to update the package name property after it was first created, through .NET SDK?
Get LayoutId from Layout Name
Forum topic
OneSpan Sign
Hi, I need to know how to get the layoutId of an existing layout that was created using eSL web portal. The requirement we have is; The user will send the layout name, document and signer info, we then need to go fetch this layout and apply it to the document that the user sent. Also while applying
Watermark and Printed Name Gone
Forum topic
OneSpan Sign
Recently we noticed the signatures on our documents no longer include the watermark and printed name. One example package is wGpuybDPEhS1c21qL4F_uCSi0WI=
Maximum Length of Package Name
Forum topic
OneSpan Sign
Hello, what is the maximum number of characters allowed in the package name?  The JavaDoc for the method PackageBuilder.newPackageNamed() states: @param name the package name @size(min="1", max="64")
Uniqueness of names and ids
Forum topic
OneSpan Sign
Hi There, According to the requirements we have, if a person doesn’t completes the purchase by paying but has signed the documents, if that person comes back again after certain number of days, he needs to do the whole transaction again.