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Forum topic
OneSpan Sign
Hi team,
Our client is asking what status a package would reach if there were ONLY recipients (no signatories in the package). Does OneSpan Sign system track when the recipients open the package? Does that count as “Complete” for that receiver?
Thanks in advance!
Forum topic
OneSpan Sign
Hi, I would like to know if there is a way to set an external reviewer (different from the user that creates the transaction) who would check if it is correct a mandatory attachment for a signer. This reviewer would also need to receive the documents after all the signatures are completed.
Forum topic
OneSpan Sign
We have a scenario that if a customer signed the contract but didn't complete the payment, when the person came back again, he needs to do the whole transaction again.
So, for an archived package, can we use the same customId and Package Name?
Thank you
Forum topic
OneSpan Sign
UPDATE: Solution in comment sectionHi,I create packages only by adding roles and signatures with ESL tags on document and it always worked perfectly. Until rencently, maybe a couple of days, we started receiving "Cannot send package without approvals" error.
Forum topic
OneSpan Sign
Hi Team,
Can anyone provide me the sample JSON for Create Package API which include below features:
1. Reminder Schedule.
2. Review Before Completion.
3. Templates.
Thanks in Advance.
Forum topic
OneSpan Sign
We have a need to transfer completed packages from a signer to viewable from another signer. We have had signers retire or leave the company and want to transfer their documents to be viewable by another signer.
Forum topic
OneSpan Sign
We are using the completion report API to retrieve the completed transactions from all senders. Using this (/api/reports/completion?status=COMPLETED&from=2020-03-01&to=2020-05-13), service did not return all of the senders (only 49 out of 146). It also did not return
Forum topic
OneSpan Sign
Guys,
I am seeing some weird results when trying to change the notary capture signature. Can you please fill me in on each of these items and if they are working as intended.
1.