612 results matched your search criteria
SDK does not expose error mesages
Forum topic
OneSpan Sign
The following code does not return the specific error message.
Apex SDK - Receiving Error "message":"Invalid parameters.","code":400,"name":"Validation Error"
Forum topic
OneSpan Sign
We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error. I have also put the invoking code below, it is based on the Apex SDK. It's a weird error as this was working on Friday.. CallOut:
Getting error=invalid_client_id&error_description=client%20identifier%20invalid
Forum topic
OneSpan Sign
I am connected in production Salesforce to a Sandbox trial account. I keep getting this error if I try click 'New' to create a new package or template in the eSignlive App. I can create a new Convention without issues, though.
Error when changing signer email address
Forum topic
OneSpan Sign
My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and email address as well. 
Error message - Row 1 - Role Signer1 is missing
Forum topic
OneSpan Sign
Error message displayed after I uploaded a bulk recipient file.  
Error code - The Supplied input cannot be parsed
Forum topic
OneSpan Sign
Users just started reporting an error code when trying to send a signature to a customer.  "The supplied input cannot be parsed"  Any clues as to what the issue could be? Is this a salesforce error or OneSpan?
Error Activation Orchestation Sample SDK Android
Forum topic
OneSpan Cloud Authentication
Hello, I am testing out the Orchestation Client Sample APK that comes inside de SDK Source Files version 4.23.0 When testing Activation flow on the Client Sample APK, after entering the PIN Number the app shows an error with the message "Unknown Message"
Error updating package status to OPTED_OUT
Forum topic
OneSpan Sign
Hi Team,  
Notary Professional Identify Field not found error
Forum topic
OneSpan Sign
Guys, We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
Error Trying to Edit a Transaction that as a rejected Attachment
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We are experiencing a scenario where we have a transaction has 1 document, 1 recipient and 1 attachment request.  The document is signed and the user uploads an attachment.  The sender rejec