126 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I did set up in Data Retention for archived as 1 days. It was moving to archived folder but i am not getting any callback notification for Transaction_Archived.
will I get notification or I should mark the status as archived then only I can receive notification
Forum topic
OneSpan Sign
In our code, we are using the change signer feature.
.CanChangeSigner()
Once a new signer is assigned, the eSL server generates random signer ID.
How can we get the signerID using .net to get the signing status of this signer.
Please note that we can't use callbacks in our environment
Forum topic
OneSpan Sign
Hello.
I have a created a transaction and assigned to it a Sender (different from the Owner).
As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well?
Thank you
Forum topic
OneSpan Sign
Hi Team,
We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox.
Can you please check why we get this repeated callback for same signing complete.
Thanks,
A. Rathore
Forum topic
OneSpan Sign
Hi Team,
Received callback event 'EMAIL_BOUNCE' for domain 'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains?
is there any way to validate the email id?
Forum topic
OneSpan Sign
Hi,
We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing.
Is it possible to remove the "Exit Signing" option from the "More Actions" menu?
Forum topic
OneSpan Sign
Hi Everyone,
When you login to OneSpan, https://apps.e-signlive.ca/login, on two tabs using the same web browser, the data on one tab (such as callback url, or secret key) seems to become corrupted or changed by the other tab.
Forum topic
OneSpan Sign
Hi,
Is it possible to have only one ceremony for two signers ? We want to redirect the users to the signing ceremony, but we would like both signers to sign in that same redirect url.
Forum topic
OneSpan Sign
I'm looking for more information on the expiration date. Can you tell me how the date and time is stored on your end? And then what is checked when the expired callback event is sent?
I would like to set it to expire today, but I get an error message saying the date must be in the future.
Forum topic
OneSpan Sign
Hi ,
I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".