1108 results matched your search criteria
Spring Rest Template - 400 Bad Request
Forum topic
OneSpan Sign
Hi, I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload". But I am getting 400 bad request. I have also checked whether the byte array is base64 encoded or not.
New Signing Experience Issue
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
Error creating package using Apex SDK
Forum topic
OneSpan Sign
A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed.
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
16MB limit
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Text Tag Radio Button
Forum topic
OneSpan Sign
Good afternoon, I am working on a document to add text tags with radio buttons.  I am using the text tag  {{esl_optionG:Signer1:Radio:Group("Frequency"),Value("X"),size(15,15),offset(15,-3)}} 
Need help with getSigningUrl
Forum topic
OneSpan Sign
I have some questions about creating the signing url in the .Net SDK and the REST API. Here is what I have so far. I've created a package called "Test". I've added documents to Test. I've added Signers with just firstname, lastname and emailaddress to Test.
Error in sandbox retrieving signed pdfs with Java SDK
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
Getting an exception using FULL_NAME + INITIALS signature styles in one document
Forum topic
OneSpan Sign
I am using the Java SDK version 10.10.1 I am creating a package with one document. There is one Signer. This signer has a FULLNAME signature and an INITIALS signature. This is the sequence of my code: 1. Call to EslClient.createPackage() succeeds. 2.
Text Tag Field Names
Forum topic
OneSpan Sign
We are implementing Conditional fields.  I am starting by trying to get our existing text tag to use the fieldName.  From the documentation, I see this syntax  {{esl_SignerAutograph:signer1:Signature}} .