237 results matched your search criteria
Unable to e-sign with aadhaar number
Forum topic
OneSpan Sign
Hi Team, I am unable to e-verify and submit the form. Emailed you the form already. Acknowledgement received from Michael Williams Regards, Rajesh
Merge Salesforce fields when creating esign Packages
Forum topic
OneSpan Sign
Hi, We are a use case where we need to merge fields from related contact object into the document before sending it for signing. It was possible using conventions by adding a field mapping. However, through the APEX SDK, I do not find any documentation to achieve the same.
eSigning In-Person on MY Device, How?
Forum topic
OneSpan Sign
New user of OneSpan.  In my job, I have to have documents signed by talent.
Maximum number of templates that can be created
Forum topic
OneSpan Sign
What is the maximum number of templates that can be created under a single Esign account. I am attaching a screenshot for reference of template that I am referring to. IS there a limit on this template number under one account or a user can create as many as templates?
ORA-22288: file or LOB operation FILEOPEN failed
Forum topic
OneSpan Sign
Getting the below error while adding the attachment in esign in Oracle(Production instance) ORA-22288: file or LOB operation FILEOPEN failed Permission denied While testing in non prod instances, no such error occurred. Kindly assist as soon as possible.
Getting error.validation.sendPackage.noApprovals on package creation
Forum topic
OneSpan Sign
We are consuming one span esign api from pega. The package creation is failing with the below reason Message: Cannot send package without approvals. Message key: error.validation.sendPackage.noApprovals
Email Deliverability
Forum topic
OneSpan Sign
Does OneSpan supports below use case Basically the email to e-sign would go to an intermediary and allow them to route to the actual Client to sign without disclosing the email address.    
Change text and buttons
Forum topic
OneSpan Sign
Hello teams, Is it possible de change the text :  Read & accept this document I have read and agree to the terms of the eSign Disclosure Document. and also text for Button Accept if yes how can we do that ?
Extra long text truncated in Esign stamp - need to retain the whole text
Forum topic
OneSpan Sign
Hi,   We have a scenario where there is extra long names and the Esign stamp is truncating those at about 70 characters. We need to retain the whole text for legal purposes. Is there a solution or work around that we can implement?   Thanks.
Moving (Or Hiding) E-Sign Watermark over Physical Signature
Forum topic
OneSpan Sign
We are reviewing documents we have received back from E-Sign. We have a situation where customers enter an actual written signature, and then the final document has the E-Signed By NAME HERE watermark over the actual signature. Is there any way to move or hide that watermark?