228 results matched your search criteria
Forum topic
OneSpan Sign
Currently when using a text anchor to place a field or signature block, we can specify the occurrence index (i.e. 0 = use the first occurrence of the specified text. 1 = use the second occurrence of the specified text..
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.
Forum topic
OneSpan Sign
We are facing this issue intermittently in production.
We have a grid on our template which includes set of `Country Code` and `Phone Number` fields.
Forum topic
OneSpan Sign
Is there a way to customize what the user sees under the fields and types options in the designer? Basically, is there a way to turn off the mobile signature option in the type menu and the unbound fields (text box, check box, radio button, etc) in the fields menu?
Thanks
Colleen
Forum topic
OneSpan Sign
Steps to reproduce
1- install mobile OneSpan sign app on Pixel 4xl
2- Click on "login to your account"
3- app crashes, no time to enter any logon credentials
See screenshots.
Forum topic
OneSpan Sign
What is customer experience with international phone number to get OTVC when perform SMS authentication? Is it as good as domestic? Do you have any issue with international phone OTVC when perform SMS authentication?
Forum topic
OneSpan Sign
Are there any utilities for purging expired eSignLive packages? In other words, is there anyway we could have you purge packages that are older than a certain specified number of days? Or maybe purge all packages created before a certain date?
Forum topic
OneSpan Sign
Is there any talk about creating a Super account that can manage a number of Account Owner Accounts instead of having support move a user from one account to another as well have the admin for the account owner delegate access.
Forum topic
OneSpan Sign
Is it possible to format certain fields like you can in excel? Lets say we want the customer to enter a dollar amount... can we format the field to currency? or number? or are we only able to do text?
Forum topic
OneSpan Sign
Is there a way to apply validation rules on field values during signing ceremony? We have bunch of phone number fields and email address fields. We want to make sure that signers enter these fields in a specific format.