159 results matched your search criteria
updating a signer via REST API
Forum topic
OneSpan Sign
Guys, I am trying to update a signer via the rest api call and it doesn't appear to be working. When I do the call in postman, it returns the response payload that is expected but it doesn't update the information. I do not get any errors and everything seems like it worked just fine.
Email Bounce 500 Error
Forum topic
OneSpan Sign
Receiving this error
Creating package with multiple document binaries, uploading with superagent.
Forum topic
OneSpan Sign
Hi! I have been trying to upload multiple documents with a post request to '/api/packages' (the sandbox) url and getting getting the error indicating the number of documents sent in the payload is different from what I attached, Could have a look at the code and let me know, what I am missing?
The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages/o6Qqzj2LSQVcL28SnOxjUNKx-oE=/documents.
GetGetSigningStatus REST and SDK giving different outputs for same input
Forum topic
OneSpan Sign
We are in process of changing OneSpan SDK to OneSpan REST   In SDK we are retrieving the status using GetSigningStatus(objPackageId, signerId, null) which giving us 'InActive' status as output.
Building Package with Multiple Signers Dynamically
Forum topic
OneSpan Sign
Hello, It seems the Package Object is not too happy with if statements with in the code block.
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
Need to block sending mails to ESign user
Forum topic
OneSpan Sign
Hi OneSpan Team - As per our requirement , the ESign process for 2 roles happen within the pega application process flow , We need not send emails to the Esign users to complete the Esign process via email and on to the OneSpan site . Is there any way by which we can block sending emails to users .
Updating "SENT" to existing DRAFT Package
Forum topic
OneSpan Sign
Hi I'm trying to update the STATUS from "DRAFT" to "SENT" but getting an error. Here is my snippet...