OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Package Delete/Recreate vs Update
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OneSpan Sign
I was a bit surprised to find the PackageService.updatePackage only updates package-level properties and does not deal with the complexities of adding/removing/updating the signers and documents.
Getting Error when create package
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OneSpan Sign
Getting error when create package when read file from server. Working Code: When read file from local machine    var options = {             'method': 'POST',
Signature Dates from completed package
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OneSpan Sign
Hi, Is it possible to retrieve Signature Dates for all signers in a completed package?   Thank You.
How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 
All packages from All Accounts
Forum topic
OneSpan Sign
I am trying to get all completed packages over the last 90 days.  Ideally, this would be  a single call for all of my users' completed packages, but if I need to loop through the users I can, IF I can get their UUID from a call into the response, then loop through the response for UUIDs
Maximum Length of Package Name
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OneSpan Sign
Hello, what is the maximum number of characters allowed in the package name?  The JavaDoc for the method PackageBuilder.newPackageNamed() states: @param name the package name @size(min="1", max="64")
Add multiple documents to a package
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OneSpan Sign
Is there an endpoint to add multiple documents to a package? The APEX SDK appears to only have a method to add one at a time. Trying to minimize callouts from SF. 
Package is in 'Invalid state'
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OneSpan Sign
Team, We are getting exception saying 'Bad Request(400) : package is in invalid state' while doing client.SendPackage(package). I would like to know, in what all cases we will get this error. Thanks, SK
Getting packages awaiting my signature
Forum topic
OneSpan Sign
How do I get packages awaiting my signature?
Error 403 when updating a package
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OneSpan Sign
Hi ! I'm trying to update a package and replace the pdf document in it, but I get this error : Unable to update package settings. Exception: Le serveur distant a retourné une erreur : (403) Interdit. HTTP PUT on URI https://sandbox.esignlive.com/api/packages/-bANyCo4NvqdgiEPNbMG2tLdaRE=.