283 results matched your search criteria
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
Notary not being notified by email when sending package via REST API
Forum topic
OneSpan Sign
Guys, I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email. I've tried changing the signing order to have the index on the notary be first but that still doesn't work.
Get a signing URL without sending the email
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.
In Person vs Remote at Signer Level
Forum topic
OneSpan Sign
Seeing how to set the inPerson(Boolean) at the DocumentPackage level. Is there any way to set this attribute at the signer level? Our workflow has the possibility that some signers will be in person and others will be remote.
Fetching link to sign documents at later stage
Forum topic
OneSpan Sign
Hi, My scenario is, we want to customize the emails send to signers so that the link is not sent in the email and they are just provided with instructions to login into our application to do so. Now, my question is, after creating package we have received packageId.
Mapping TextField within SDK
Forum topic
OneSpan Sign
Hello, I am mapping TextFields in the pdf and I would like to show these fields with the content in it when the SDK pops. Currently, I have some text in the textfields but I can't see it.
Supress Email on Package Creation
Forum topic
OneSpan Sign
Is there anyway to suppress the automatic email to signers on package creation? We would like to give our application user the option to sign now (we will retrieve signing URLs), or sign by email (appears to be sent automatically at package creation).
update document fields
Forum topic
OneSpan Sign
HI, I have created a package with some document and set its status to "SENT".
signing through api is not working
Forum topic
OneSpan Sign
Hi All, Hope someone can shed some light on what i am doing wrong. In salesforce apex code I am creating package DateTime dT = System.now(); dT.addDays(7); ESignLiveExamples.createPackageWithDocumentsExample( 'Demo12', true, 'Demo12 description', dT, 'Hello World, Demo12 is READY' ); Works gre
Default OSS Session to always be in-person?
Forum topic
OneSpan Sign
Use case: we have situation where the client is ALWAYS going to be doing in-house, in-person signings. Documents are produced from their Enterprise App with embedded text tags, and sent to OSS via the print driver.