2983 results matched your search criteria
[URGENT] Internal Server Error Onespan when add approval in document
Forum topic
OneSpan Sign
Today my api received a 500 from onespan api when try to add an approval to a document:Transaction ID: rgTewo--sFa0BVWLrD-hKnfjVmk=DocumentID: clrth98xx04xvtvsi8r2ejwwv
iPhone hand writing problem
Forum topic
OneSpan Sign
If I choose the signer and the handwriting process for signature type, then the user can see the white window on his phone and apply his signature with his hand or with is electronic pencil (if available on his device). But the problem with an iphone is the default Safari browser overlap the "confi
OneSpan Mobile Authenticator 3.0: Get ready for the new re-design
Forum topic
Mobile Security Suite
We think you'll like the new look New design, new icon, new OneSpan Mobile Authenticator 3.0 We’ve b
Problems with Expediente Unico client documents, OneSpan does not return them.
Forum topic
OneSpan Sign
At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or there are delays in response. which causes the Unique Client File to be incomplete.
iframe - event notification
Forum topic
OneSpan Sign
First, my apologies if this is the incorrect forum group for this topic. Happy to move it to a different forum if there is a better one.
Getting validation error for Signing document which is in other language
Forum topic
OneSpan Sign
Hi , I have created package and adding document from Salesforce. The document is in Spanish language.
custom field description - not working
Forum topic
OneSpan Sign
I have custom field added. i want my clients to see description on when they mouse over that filed . is my expectation incorrect?
Signing Status Issue
Forum topic
OneSpan Sign
Hi Team, We have a client reporting that they recently noticed that they are getting two types of status from OneSpan, 'SIGNING_COMPLETED' and 'COMPLETE', when individual signer completes the signing process.
Email Bounced sometimes not working
Forum topic
OneSpan Sign
Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use.  For example,  [email protected] - Callback Worked on this email
Functionality to mass-replace specified signer in all relevant transactions
Forum topic
OneSpan Sign
Right now there's the option to update transactions to replace a signer either manually after checking transaction reports or using API https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/adding-updating-and-removing-signers