OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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How to retrieve file name of a document?
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Hello! I need to be able to pull down the name of the file that was uploaded with a document in a given package. I see that there is a "FileName" property on the "Document" object, but when I pull a package down and loop through its documents, the FileName is always null. Any assistance would be g
Error while adding document to existing package.
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Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
Active versus flattened documents with eSignLive process
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I've not been able to find documentation which explains the differences between flattened and active documents.
Send multiple documents via one transaction ID
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Is it possible to send multiple documents via one API call and one transaction? This is similar to the code in the example, can I just append each file to a new form for the MultipartFormDataContent? ByteArrayContent content = new ByteArrayContent(fileByteArray); c
Crash on document name when sending package
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Hi, I receive an error when the document name ends with "pdf".
Copying Documents from one package to another
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Hi, Is there an API available to copy a document from one package to another package?
Unable to add specific documents to a package
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We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does not match the number of documents that were sent for verificat
Getting Issue with merging fields on document
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Hi, I am working on cpq,and my requirement is to use quote fields in one span document so please help me to get it.
New Signer Experience For Notary
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Guys, I know it's been a while since we've had a discussion about this but I not circling back around to this topic.
Could not create a signer authentication token
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Hi, I am trying to retrieve the signer authentication token to build the SignInUrl to be used in Iframe in our application, which we are working on.  I am trying to use the approach of creating SignerSession with Signer Authentication Tokens as per the below blogs