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Payload types?
Forum topic
Intelligent Adaptive Authentication
Does the REST API use JSON or XML payloads?
what will be the signing status of the signer who delegates/change to another signer?
Forum topic
OneSpan Sign
Hi Team, Signer1 -> delegates his signing to Signer2, what will be the signing status of both signers if we check with the following API's https://sandbox.e-signlive.ca/api/packages/<packageid>/signingStatus?signer=Signer1  ?
"Could not retrieve the transaction summary" Error When Setting Up Reminders
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.
Not seeing all packages when polling OneSpan
Forum topic
OneSpan Sign
We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as long as we move the date range back to at least last November.  The catch is that if we
Unable to add signer to existing package
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception: com.silanis.esl.sdk.internal.EslServerException: Could not add signer.
Send custom emails to Users
Forum topic
OneSpan Sign
Hello, I'm trying to implement eSignlive for my specific scenario: 1) I have created a document that will be sent to two users in sequeance through signing URL 2) First user will see Signature fields to sign 3) Second user will see Approve/Disapprove fields and select approve or disapprove Now
What could be causing this?
Forum topic
OneSpan Sign
Hello folks. We have made a fairly innocuous change to a PDF template agreement, just the text of an address, however when rendering this on the e-signature page of our application instead of the new text, we get some strange garbled capitalised text. Looks a bit like this:
Save/Apply Layouts
Forum topic
OneSpan Sign
Good Morning OSS Community Team, I have a question about layouts, let me ask based on a scenario:
Reminder Schedule Default Value and Configuration
Forum topic
OneSpan Sign
We know it is possible to configure the Reminder Schedule (days until first reminder, days between reminders, number of repetitions) at the package/transaction level after the package/transaction is created, using API before 11.16, both API and UI after.
Signer Email Notifications
Forum topic
OneSpan Sign
Using REST API to create the package along with the documents and return a response package id. After that, we initiate a REST API signerAuthenticationToken passing packageId and email address of the signer which then redirect to an iframe to begin the signing ceremony.