OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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Forum topic
OneSpan Sign
We are embedding the designer in an iframe. After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce. What is the best practice to request a new URL to send via Salesforce?
Forum topic
OneSpan Sign
Hi -
I am using the document retrieval URL. (/packages/:packageId/document/:documentId/pdf)
When I receive the PDF on my end, the document is password protected. Is there a way to turn this off? I assume this would happen at the point of package creation.
Thanks
Forum topic
OneSpan Sign
Hi,
Is there a way to send an email to the signer when a package is ready to download which means that this package has been signed and status is COMPLETE without enable email.complete.
Thanks
Wendy
Forum topic
OneSpan Sign
Does eSignLive have a mechanism to auto archive completed packages after a set number of days?
It would simplify our process as we would not have to build the infrastructure in our system to manage the package life cycle if this feature already exists.
Forum topic
OneSpan Sign
Hi,
We can generate package but not signing ceremony token from Safari browser. So, we see that package id is generated but we can not generate token when calling from safari browser.
Can you please help for solving this issue?
Thank you.
Forum topic
OneSpan Sign
When I add a word document to an esign package it seems to be converted to a PDF as it's uploaded and all of the documents I can download from that point are all in a PDF format. Is it possible to maintain the Word format in the download packages?
Forum topic
OneSpan Sign
Hi, I have a method to Retrieve the attachment:public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId){
Forum topic
OneSpan Sign
I was wondering if there is any way to pull more than 100 completed packages for each sender for a given day. I have one sender that completes more than 100 packages a day and the completion report only shows up to 100 per sender, unless I am missing something.
Forum topic
OneSpan Sign
Hi,
I am trying to update a LinkHref of an existing package that has been sent to the client, I use the updatepackge function for the same, I did not get any error in the response, but the new value is not reflecting in the package.
Can you please advise.