OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Redirect to Designer - Missing proxy query parameter
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OneSpan Sign
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.
How to retrieve file name of a document?
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OneSpan Sign
Hello! I need to be able to pull down the name of the file that was uploaded with a document in a given package. I see that there is a "FileName" property on the "Document" object, but when I pull a package down and loop through its documents, the FileName is always null. Any assistance would be g
Not able to get document after signing
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OneSpan Sign
Hello I am not able to fetch the documents after signing a package.
Unable to e-sign with aadhaar number
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OneSpan Sign
Hi Team, I am unable to e-verify and submit the form. Emailed you the form already. Acknowledgement received from Michael Williams Regards, Rajesh
Where To Find Live Account's API Key
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OneSpan Sign
Hi, I've found the API key for my sandbox account but couldn't do the same for the live account.
Is it possible to change Notary Signers?
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OneSpan Sign
Guys, I was looking in the feature guide and I saw a section that shows you how to change the signer. Is it possible to change the Notary, since the Notary is nothing more than a signer as well?
External users to be able initialise documents
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OneSpan Sign
We have a flow in my system where you can delegate a signing to another person that is not in our system. You need to provide us with their email address and we send them a token where they can Initialise the document.
Copying Documents from one package to another
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OneSpan Sign
Hi, Is there an API available to copy a document from one package to another package?
how to know if document has tag
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OneSpan Sign
Hi , We are sending a bunch of files to signer but only one or two doc is to be signed and rest documents are for information purposes. how to know id of documents those are signed. We have to keep only those files in our system those are signed and has signed tag. Thansk
Resending the Signing email to a specific signer
Forum topic
OneSpan Sign
Hi, Is there an API that we can call to resend the signing email to a specific signer? Thanks, Sara Izad