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2678 results matched your search criteria
Failed to Delete Document
Forum topic
OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Adding the default consent back into package?
Forum topic
OneSpan Sign
Guys, We know that we can remove the default consent from when editing the package. Is there a way to add it back in? If so, I'd be curious to know the steps involved. Thanks!
Find signer who opted-out/declined package
Forum topic
OneSpan Sign
Hi, If our application somehow missed the callback event of opt-out/decline, is there any REST API which can be used to fetch the details about signer who opted-out/decline and with what reason?
Sender - signature
Forum topic
OneSpan Sign
Hi I am unable to add the senders signature image, when creating the sender.
PDF Library error on package creation
Forum topic
OneSpan Sign
Hello,
Need to add our own electronic Disclosures and signatures consent form
Forum topic
OneSpan Sign
HI , Is there a possible way to create our own electronic Disclosures and signatures consent form.
Apex call to getPackage() method not working
Forum topic
OneSpan Sign
I am using a sandbox so perhaps the class definition does not match what is there. I get an invalid primitive error on the following code snippet: string pkgId = ESignLiveExamples.createPackageExample(); ESignLiveSDK sdk = new ESignLiveSDK(); ESignLiveAPIObjects.Package_x pkg = sdk.getPackage
Signed Field not visible in browsers
Forum topic
OneSpan Sign
Hello Onespan, I am stuck with the issue for a while and decided to post something here.   I am currently using two documents for signing. One document is in .pdf format and this works fine.
OneSpan Sign Connector for Laserfiche 11
Forum topic
OneSpan Sign
In the Laserfiche Web Access 11, when trying to create a new connection profile, I receive the error "Error - Error: [$rootScope:inprog] http://errors.angularjs.org/1.8.2/$rootScope/inprog?p0=%24digest".
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