1548 results matched your search criteria
Shared Layout
Forum topic
OneSpan Sign
Hey team, In our workflow, we use Designer to design and create package and save documents as layouts. My question is, can you explain more about what "share layout" button does and do you have a separate page to show all layouts I created? Thanks!
Issues with Authentication on Sandbox
Forum topic
OneSpan Sign
Hi, I'm trying to set up a demonstration project using the sandbox environment but I'm having troubles authenticating with the API. I initially used the .NET SDK to access the sandbox but when I hit troubles I decided to try and distill the problem down. What I'm observing is that my first attempt
Multiple signature files upload
Forum topic
OneSpan Sign
Hello OneSpan team, Could you please tell is it possible to upload multiple signature images (like '.../signature/image')?So logged-in signer can choose between them? Thanks,Illia
"messageKey":error.notFound.signerNotFound"
Forum topic
OneSpan Sign
Hi I got the following error when creating a package. Can you please give me a detailed explanation of this error. {"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404} Regards Mario
Signer email with all Capital letters does not generate signing ceremony token.
Forum topic
OneSpan Sign
Hi, Signer email with all Capital letters, for example [email protected] does not generate signing ceremony token. But package id is generated. Can you please help me to solve this issue? Thanks.
Adding new fields in Summary document
Forum topic
OneSpan Sign
Summary document contains package id, signer name and email id. Please let me know if there is option to add other application specific fields in Summary document like Company name, Order id..etc.?
Cannot send package without approvals
Forum topic
OneSpan Sign
UPDATE: Solution in comment sectionHi,I create packages only by adding roles and signatures with ESL tags on document and it always worked perfectly. Until rencently, maybe a couple of days, we started receiving "Cannot send package without approvals" error.
Batch signing of documents using personal certificate
Forum topic
OneSpan Sign
I need my users to be able to sign multiple documents with a single click.  Every month we generate hundreds or even thousands of similar documents that need to be signed by the same two people in our organization.
Email validation using ESL SDK to prevent runtime error in package creation
Forum topic
OneSpan Sign
Is there a way to use Silanis SDK to validate the signer's email address prior to actually creating the package? The email validation of the SDK during package creation seems stricter than usual email RegEx validations, and recognizes only a set of valid top-level domains.
Package Status not correct
Forum topic
OneSpan Sign
I'm using sandbox.e-signlive.ca. On this platform I get this behaviour which in my mind is unexpected. I have created 3 packages. All 3 packages have 2 signers.