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1419 results matched your search criteria
apex- sdk. Text tag getting shifted down on the signed document.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We are using a text tag to capture signer's tax number : {{esl_TaxNumber:Signer1:textfield:value(""),size(160,22)}}
Retrieving SENT packages returns a COMPLETED package
Forum topic
OneSpan Sign
Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was.  Here is the call:
Access Denied
Forum topic
OneSpan Sign
Can some help me out with this error message?  The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied.  Is it possible there was some kind of timeout because they waited a day to sign?  I didn't think tha
Reminder related items
Forum topic
OneSpan Sign
In the options for a Txn a reminder can be setup: a) What is data element internal to package that controls whether reminding is be set? b) What is data element internal to package that specifies # of days to wait until sending reminder?c
Own UI for sign ceremony
Forum topic
OneSpan Sign
I have been using the rest api to create transactions for the signing ceremony. The api returns a token and the transaction id. I have built the url to open it in another browser tab and continue with the signing ceremony.
Zooming on mobile make the capture signature area too big.
Forum topic
OneSpan Sign
 I found an issue with the signature box on mobile (I have attached a video).  Environment: Safari, iPhone12  Step to reproduce
.withFontSize not working
Forum topic
OneSpan Sign
Hi. I've got fields that I've set up like this: .withField(createFieldBuilder(FIELD_TEXT_BOX_CONSTANT, TEXT_BOX_GRP_ADDRESS_CONSTANT, "tbRetirementDate") .withFontSize(22))
Flattening removes signatures
Forum topic
OneSpan Sign
Did something with the last release change regarding the signed pdfs?  We have an application that uses itext to merge all our signed pdfs together into one pdf and we flatten them as we do the merging.  Ever since the last release, flattening them removes all of the signatures.  I
DatePicker "SigningDate" fails on selecting date
Forum topic
OneSpan Sign
Hi friends, I have an issue with signing data from the web interface. DatePicker fails on open and I can`t select date. Javascript error "TypeError: Cannot read properties of null (reading 'length')"; I using VS2019, C#, WebView2 component
Email Delivery of the Signing URL
Forum topic
OneSpan Sign
Hi,Good day!   Requirement-While sending a transaction, we don't want the recipient to receive the mail with the url to sign. Steps taken-We tried disabling the emailDelivery field, but still the recipient is able to receive the mail.
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