1511 results matched your search criteria
Remove/Modify screen after signing process
Forum topic
OneSpan Sign
Hi,   I want to know if it is possible to Remove or Modify the screen that comes after completing the document signing part. Please refer to the attached screenshot for reference of the screen  
Session token on NEW INSTANCE/UI is poining to OLD UI
Forum topic
OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
Custom from mail and email body content
Forum topic
OneSpan Sign
Hello, We need to change the email sent to signers. We want to change the from mail, the subject, the body... The idea is only getting the document URL to send our own email. Can we achieve this? Best regards,
Session timeouts for a signer
Forum topic
OneSpan Sign
What are the session timeouts for a signer?  How long do they have when signing a document to fill it out, etc... I don't see a setting anywhere that we can change.  Can it be changed by support? Thanks
Hide Left menu
Forum topic
OneSpan Sign
Hello, I am trying to hide the left menu showing the documents as you can see my attached pic. but can not do it using the OneSpan Dll 11.43. Can you please help me? Thanks Nehme
Tamper-proof seal in Evidence Summary page
Forum topic
OneSpan Sign
Hi guys,  Our user said they need a stamp to say a tamper-proof seal is contained within the document. Can I get support for this feature? Please check the attached file.   Thanks, Melissa. 
Package Modified Status
Forum topic
OneSpan Sign
Hi, we are evaluating the REST API for our use case. Is there a way to know that original package has been modified? For say, some new document has been added to the same package. We need this to ensure package integrity.
Unable to render signing url
Forum topic
OneSpan Sign
We are not able to render the generated signing url in our browser or iframe. The page used to display the consent form but it now remains blank. PFA images of the console logs while attempting to open the signable document.
Define callback functions
Forum topic
OneSpan Sign
Hello, I've searched the forum for web hooks/call backs and couldn't find anything special. Is it possible to get notified when a user signs a document? Like using web hooks or generally defining a custom function for this event? Thank you, Sina
Text Tags Reading back
Forum topic
OneSpan Sign
Hi, The following link provides detail on how to pass tags to eSign. https://www.esignlive.com/blog/esignlive-how-to-text-tags How do you retrieve the value of the tags back once the document has been signed programmatically? Thaban