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email evidence summary
Forum topic
OneSpan Sign
Hi, when enabling email.evidence.summary template, is it possible to get signed document only not both signed document and evidence summary?    thanks, Cindy
"messageKey": "error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
Hello, We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.
Authetication details
Forum topic
OneSpan Sign
Hello, I tray to get more information about the authentication methid SMS, par example to know the max length for the phone number, the international format number, but i do not find anything more clear than that. Can you help me please.
Document Visibility on closed transaction
Forum topic
OneSpan Sign
Hi everybody!
Issue with multiple captures on document losing handdrawn value
Forum topic
OneSpan Sign
Guys, I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other. On the first approval using the handdrawn value, it works fine. I then go onto the fromfile capture approval and it works fine.
Hand-drawn signature - Differences in the user experience
Forum topic
OneSpan Sign
Hello,
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
Error Code 400 - Validation Error
Forum topic
OneSpan Sign
Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on the YAML.
Getting status of each signer
Forum topic
OneSpan Sign
We have a service setup to get the "SIGNER_COMPLETE" notification but we need to iterate through and see who has signed and who hasn't. Is there a way in the .net code to get which signers are complete or at least which documents they have signed in the package?
Source Page - Keep Alive
Forum topic
OneSpan Sign
We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the session alive on the source page? 
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