OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Disable Click-to-sign option in designer
Forum topic
OneSpan Sign
Is it possible to disable the " Click-to-sign" feature in designer at package level(may be)?
extract acrobat tag vs extract text tag
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OneSpan Sign
Hi
update document fields
Forum topic
OneSpan Sign
HI, I have created a package with some document and set its status to "SENT".
SDK setLanguage changes
Forum topic
OneSpan Sign
Hi, we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr' in 11.25 when we sent the same request, SDK translate to api package as 'fr-CA' which is not recognized so the package languag
How do one get transaction details (name, description) upon package download?
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OneSpan Sign
Please provide directions on how to get transaction details (specifically name and description) upon package download. Regards, Alexander
Modifying a signer
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OneSpan Sign
Sometimes we encounter an issue where we need to change the signer on the package. I know I could resend a package to the new signer, but this would require us to start from the beginning. Is there a way to change the signer after the package is sent? Thanks in advance, Darin
Ability to limit "Save Layout" to Manager Level access only
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OneSpan Sign
I would like to request an enhancement that would only allow a user that is defined as either an Owner or Manager to the "Save Layout" button. We have one area that creates and manages the Layouts for the documents we are utilizing for eSign.
Message to all recipients
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is how large is the message for all recipients field on the package?   We don't want to allow users to enter a longer message in our UX than what is supported
Download document filebytes
Forum topic
OneSpan Sign
Guys, When creating a package we have to upload the file via ByteArrayContent. Is there any way to download a document's byte array after it has been uploaded?
Uploading Signed Documents to Salesforce Files, Getting Error
Forum topic
OneSpan Sign
I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the documents into Content Versions instead of the document library.