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1592 results matched your search criteria
Digital Signature Not Capturing
Forum topic
OneSpan Sign
Hi, To the above link response, I am posting the request here. I am getting error in capturing digital signature, could you please suggest what could be the issue.
Updating package
Forum topic
OneSpan Sign
I am trying to update an exciting package that is already on draft mode. especially roles on that package.
Group Signer CustomId Attribute
Forum topic
OneSpan Sign
I would like to be able to save a 'role' type attribute against a group signer - for example 'Insurance Agent'. I find when I save a signer of type group, the customId attribute is not returned when I request the package.
IAS virtual appliance ntp not responding
Forum topic
Intelligent Adaptive Authentication
Dear Team, I have added ntp record to IAS server, but time is not synchronized with ntp server. from firewall logs, i couldn't find any blocking on ntp port. from IAS logs, we have got below error:
500 Internal Server Error
Forum topic
OneSpan Sign
Hello Duo, I am getting again and again the following error during sending document to esign. {"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Window event listener not getting called on consent and doc acceptance in IFRAME
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where when the ESign doc is loaded in IFRAME , we need to capture events (consent accept , E sign acceptance) via the window listener, we have included the attached JS for this purpose , but seems the events (default included) in the JS are called only for th
JSON Payload Help
Forum topic
OneSpan Sign
Hello, I'm having a hard time structuring my JSON payload to reflect what I want to appear in my package. The documents have already been merged with *MOST* data via another source, but I do need to add some information to one of the 3 documents being sent for signing.
Is it possible to Pre-Date a Signature using the .Net SDK?
Forum topic
OneSpan Sign
I just discovered that someone in our Company is downloading the Document, printing it and having the Officer manually sign the Document rather than using the Web Site to Sign a Document. Yes. She created much unnecessary work for herself.
Automatic French Sign Process
Forum topic
OneSpan Sign
We would like to know the following  
JavaScript "callbacks"
Forum topic
OneSpan Sign
We're looking to help guide our customers through the signing process and it would be helpful if there was a mechanism that could help identify where they are as they transition from document to document.
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