OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Cannot view Package when getting a package using the owner API Key
Forum topic
OneSpan Sign
Hi,   I been trying to get status' for my packages, but i am hitting a wall. I am running the following using the owner API Key and attempting to retrieve packages that are owned by a separate sender: /api/packages/:packageId
date range for from and to parameters on /api/packages call
Forum topic
OneSpan Sign
Do the from and to parameters i the /api/packages accept/support time (or just 'yyyy-MM-dd' date)? Are the values based on GMT time?
Changing a document after sent?
Forum topic
OneSpan Sign
If we find an error in a document after it's sent, can we modify the document if the signer has not yet reviewed/signed it?
What information is in "Other" common in the Audit Trail?
Forum topic
OneSpan Sign
In the Audit Trail, when a signer accepts, in the "Other" column it has "Approval:" followed by a string. What is this string? Thanks.
Translations for Electronic Disclosures and Signatures Consent document
Forum topic
OneSpan Sign
Hello, How can we "select" via API the proper translation of Electronic Disclosures and Signatures Consent document? Best regards
hide language button
Forum topic
OneSpan Sign
In the signing ceremony, How can the language button be hidden . can it be done via the REST API
Year in Date Field
Forum topic
OneSpan Sign
Is it possible to break down the date into Year, Month and Date into 3 different columns using REST APIs?
Is there way to set Language on Signer Level
Forum topic
OneSpan Sign
Hi, Chinese is not working on package level. We have application and deployed the JAR file but Locale is not working for CHINESE. It is working for rest all Language. Dont know exact issue because it is Siebel Application and we can only deploy JAR.
Updating textField value when last signer signs the document.
Forum topic
OneSpan Sign
Hi, We need to send a document to one or more signers and then sign as a company (we are the last signer). Also, we need to write some info in the document at that moment.
Modifying Signer First/Last Name and Email after Signing
Forum topic
OneSpan Sign
Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible?